For remote access an authentication proxy can be used. This might be functionality of your load balancer or a hosted service (eg. Azure Application Proxy or Cloudfare tunnel). This authentication proxy will challenge the user before visiting the Appshare PWA and customer services. The authenticated state is usually maintained through http-only cookies. The cookies are set by the authentication proxy and the Appshare PWA is not aware of them. By default, a cookie is only sent by the browser to the same domain it was set by. This requires the Appshare PWA hosting service and customer service to be on the same domain. This can be achieved in multiple ways